Sales and Customer Service Specialist

We are actively looking for a Sales and Customer Service Specialist to join our rapidly expanding team. We work with influential name-brand clients in the telecommunications industry who rely on us to launch new products and promotions, driving their customer acquisition efforts. We utilize direct, experiential marketing and sales techniques to drive excitement around the brand, deliver exemplary product presentations, and promote customer loyalty. Our innate desire to provide excellent service and support and deliver high-performance results is at the center of each interaction. Due to recent growth, we need a Sales and Customer Service Specialist who is ready to join a high-energy office and assist in executing a new experiential sales campaign.

Responsibilities of the Sales and Customer Service Specialist :

Close new customers using a generated lead list to promote products and services available in a given market

Prospect potential consumers to grow the book of business and create a referral pipeline increasing the opportunity for more closed sales

Deliver engaging and interactive product presentations on the newest and most advanced telecommunication solutions in the industry

Create and maintain positive relationships with all customers and clients even after the sale and installation process is complete - The goal is brand loyalty

Regularly participate in ongoing training, virtual webinars, and brainstorming sessions amongst the sales and marketing team

Collaborate with peers and industry partners to bring the most reliable, efficient, and innovative sales solutions available to businesses

Maintain detailed reports of sales activities, including the customers reached, presentations completed, orders processed, and any customer relationship issues