Fraud Investigator

Job Purpose And Scope

Responsible for performing fraud incident investigations and case management, including collaboration with internal and external stakeholders, to mitigate and recover loss to the Bank. Essential Job Functions :

• Performs fraud incident management for instances described within the Bank's Fraud Risk Management Program.
• Performs fraud investigations derived from escalated fraud alerts and other various sources, such as branch personnel or law enforcement.
• Conducts moderately complex fraud investigations and link analysis that may include multiple subjects, incidents, and jurisdictions.
• Keeps management apprised on the status and progression of assigned fraud investigations.
• Develops and maintains professional working relationships with local law enforcement and peer bank fraud professionals.
• Investigaates possible elder abuse and reports to the appropriate groups and agencies.
• Works with operations and front-line employees to protect customer information and prevent loss.
• Forms initial determinations regarding additional actions to be taken and recommends possible SAR filings to Management and / or the AML Investigations team, in accordance with procedures.
• Works with law enforcement to resolve fraud incidents and represent the bank in court proceedings as required.
• Supports management projects, and performs other duties as assigned.
• Regularly exercises discretion and judgment in the performance of essential job functions.
• Maintains good punctuality and attendance to work.
• Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities :

Basic Qualifications :

Job Expectations : Operate customary equipment and technology used in a business environment, with or without accommodation. Note : This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.