Account Supervisor

Our Boston agency is looking for an Account Supervisor for an immediate hire for a three month contract. Previous experience working with ad agencies, ideally for 3+ years, are a must for this role. HIV therapeutic experience a plus, and digital savvy and can-do attitude a must for this role!

Responsibilities

• Lead diligences and engagements to uncover client pain points across several agency accounts while partnering closely with the Project Managment team
• Lead ideation to mitigate and address pressing client requests
• Analyze data and research to provide strategic insights to support sustained growth
• Scope new opportunities across clients, performing a broad range of quantitative and qualitative analyses
• Partner with product, tech, operations, marketing, legal, and many other cross-functional teams to measure the impact & efficiency of business initiatives
• Build executive-ready materials and work cross-functionally with business partners
• Manage and mentor / coach project manager(s) and / or associate project manager(s)
• Coordinate and lead the team during weekly internal status meetings
• Partner with the creative resource manager for resource needs, timing and allocation expectations
• Prepare for and schedule all internal meetings while providing goals and objectives pre-meeting and clear and actionable next steps post-meeting
• Onboard and train new team members
• Understand and advocate for the workflow process, and each team member’s role and responsibility within the workflows
• Lead the online routing of projects, while ensuring quality assurance at each step
• Maintain the daily tasks for department and communicate closely with Account
• Provide constant communication in person, via email, Slack or phone :
• Advocate for the team while monitoring delivery dates
• Provide alternative solutions to ensure project stays on track
• Participation in statement of work (SOW) development
• Research process and industry practices
• Identify and share best practices
• Liaise with clients and vendor partners

Salary : Boston, MA $100,000.00-$110,000.00

Employment type : Contract

Seniority level : Mid-Senior level

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