Must-haves
Required Skills :
- Must obtain a Public Trust Clearance
- Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and trend analysis to support maintenance customers
- Ability to interface and coordinate with internal and external customers to resolve equipment and system problems
- Ability to function individually and in a team environment with varying degrees of autonomy
- Understanding of lifecycle support methodologies
- Basic industrial control / systems knowledge or experience
- Basic comprehension of process management / control
- Experience / knowledge related to troubleshooting control system issues
Plusses
Desired Skills :
- Associate or Bachelor of Science in an engineering discipline.
- AA or higher-level degree preferred
- Knowledge of maintenance and repair of fixed and non-fixed mechanization automation, customer service equipment, and data collection / communications systems.
- Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions using fault isolation techniques, including on-line diagnostic tools and systems.
- Ability to support and prioritize multiple tasks, problems, and projects based on customers' expectations, criticality, and operation impacts.
- Process Improvement experience using Six Sigma DMAIC
- Software or engineering Lifecycle support methodology and experience.
- Ability to conduct trend analysis of equipment failures and recommend action to reduce failure occurrence.
- Experience writing Preventive Maintenance Routes and technical documentation
- Proficient with Microsoft Office suite
Day-to-Day
Review, validate, and create engineering / technical documentation. Provide Tier III Field Service support and troubleshooting.
Verifying / Validating installations, maintenance and operation of all types of control devices and industrial type equipment.
Integrate with multiple departments utilizing technical knowledge to support equipment lifecycle support programs.
Responsibilities :
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