Manager of Application SupportVirtualVocations • Kissimmee, Florida, United States
Manager of Application Support
VirtualVocations • Kissimmee, Florida, United States
4 days ago
Job type
- Full-time
Job description
A company is looking for a Manager, Application and Technical Support (Data & Intelligence Products).
Key Responsibilities
Lead, coach, and develop a team of Application and Technical Support Specialists
Oversee daily support operations, including workload distribution and customer satisfaction
Monitor support dashboards to identify trends and inform operational decisions
Required Qualifications
5+ years of experience in Application Support, Technical Support, or Data Analytics
2+ years of direct people-management experience in a customer-facing or technical environment
Familiarity with healthcare benchmarking or business intelligence tools
Experience supporting complex SaaS or data-driven products
Strong understanding of data workflows and benchmarking methodologies
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Manager Application Support • Kissimmee, Florida, United States
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