CSR Customer Service Representative

The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.

Key Responsibilities :

Customer Engagement & Sales

• Deliver best-in-class service to every customer, every time.
• Proactively assist customers with purchases and upsell where appropriate.
• Respond to customer concerns or issues in a professional and solution-focused manner.

Operational Excellence

Compliance & Safety

Team Support & Development

Other Duties

Qualifications :

Work Environment :

About New Arrival Tikova C-Stores

New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.

Required qualifications :

Preferred qualifications :