Bilingual Spanish Healthcare Customer Service
- Full-time
A company is looking for a Project Based Bilingual Spanish / NonBilingual Healthcare Customer Service Representative (Remote AR) - PM Shift.
Key Responsibilities
Listen to customers to understand their concerns and build rapport
Provide information regarding access to care, benefits, and member coverage
Guide callers through troubleshooting and navigating self-service options
Required Qualifications and Education
Must be 18 years or older with a High School diploma or equivalent
Minimum of 6 months experience in a call center or health plan environment preferred
Medicare and / or Medicaid experience is a plus
High computer proficiency and ability to navigate multiple applications
Willingness to work flexible shifts, including weekends and holidays
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Bilingual Customer Service Spanish • Marietta, Georgia, United States