Negotiations Specialist
TradeJobsWorkForce93650 Fresno, CA, USFull-time
Negotiations Specialist Job Duties: Call providers, navigate call trees to get to the right people Negoti... Show more
Customer Support SpecialistTradeJobsWorkforce • 93761 Fresno, CA, US
Customer Support Specialist
TradeJobsWorkforce • 93761 Fresno, CA, US
30+ days ago
Job type
- Full-time
Job description
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.
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Customer Support Specialist • 93761 Fresno, CA, US
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