Onboarding Specialist | Permanent WFH

Onboarding Specialist

The Onboarding Specialist ensures a smooth, efficient, and engaging experience for all new hires joining the organization. Acting as the central point of coordination between Recruitment, Client Success, HR, IT, and Client Teams, this role manages the end-to-end onboarding process from offer acceptance through full integration. The Onboarding Specialist ensures all new employees are properly equipped, informed, and connected to succeed from day one while maintaining strong collaboration with client stakeholders.

Key Responsibilities :

Pre-Onboarding (Preparation) :

• Partner with Recruitment, Client Success, IT, sales, and human resources to coordinate all pre-employment and access requirements.
• Collaborate with HR to completion of background checks, employment documentation, and compliance forms prior to start date.
• Collaborate with client contacts to secure necessary system logins, security credentials, and workstation access for each new hire.
• Coordinate with internal IT to set up email accounts, hardware, software, and VPN access.
• Prepare onboarding schedules, welcome kits, and orientation materials customized to each client account.

Day-One Experience & Orientation :

Post-Onboarding & Integration :

Collaboration & Process Improvement :