Senior Case Manager

Job Description

Job Description

Responsibilities :

• Intake and assessment for individuals seeking assistance
• Triage counseling
• Mediation for internal conflicts
• Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect)
• Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest)
• Provide supportive and crisis intervention counseling utilizing a trauma-based intervention (ARC) for youth with more complex mental health needs and challenges
• Provide trainings on overdose prevention, Narcan, as well as provide syringe exchange and other harm reduction supplies with clients
• Collaborate and coordinate with on- site mental health providers to ensure clients access to care
• Work in collaboration with therapist and Supervising Social Worker (SSW) to help develop treatment plans for youth with special needs experiencing severe mental health challenges
• Provide assistance to SSW in facilitation of clinical group process and debriefs
• Collaborate with SSW in identifying trainings around staff development
• Provide support to Supervising Coordinators and Coordinators in absence of directors around scheduling and oversight of the space
• Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs
• Enrollment of clients for Public Assistance & SNAP
• Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits
• Assist youth in application for Supportive Housing and SSI
• Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI
• Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support
• Facilitate self-care and coping and risk reduction support groups
• Provide group led facilitation and conducting of educational presentations on HIV / AIDS, risk reduction and other topics related to sub-populations of homeless youth
• Conduct outreach to homeless and street involved young people, as assigned
• Assist in community outreach and trainings on harm reduction techniques, including Narcan training; overdose prevention; fentanyl testing
• Escort homeless youth to appropriate services and provide transportation as part of case plan
• Preparation of case records, prepare monthly and quarterly statistical reports
• Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.
• Participate at staff trainings, staff meetings and staff group process workshops & case conferencing
• Participate in weekly supervision

Secondary Job Functions :

Interacts with :

Knowledge and Skills Required :

Qualifications

Desirable :

Other :

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement :

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information : Know Your Rights : Workplace discrimination is illegal

Hiring Range : $23.63 - $26.37 Hourly

Full-time Hours : 35 Hours per week

Full-time Benefits : Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical / Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center