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Shopify Admin Assistant

Shopify Admin Assistant

24x7 DirectStaten Island, NY, US
1 day ago
Job type
  • Full-time
  • Permanent
Job description

Shopify Admin Assistant

This is a remote position. Philippine-based Filipino applicants are encouraged to apply.

An amazing opportunity to work with a dynamic Australian Company as an experienced, vibrant, and highly motivated Shopify Admin Assistant. Reporting to the Director and working with direction from the team, you will be a self-starting, highly organized, and experienced Virtual Assistant. Candidates must have an incredible eye for detail and be efficient with data entry you will have an eye for detail and understand the importance of quality assurance within your role.

The Admin Assistant will provide ongoing administrative, e-commerce, and light design support across various business functions. Key responsibilities include :

1. Bookkeeping & Administration

  • Perform basic bookkeeping tasks and respond to related emails throughout the year.
  • Assist with compiling and managing customer and order data.
  • Support general administrative duties as required.

2. Website Management (Wix)

  • Update the Wix website on a fortnightly basis.
  • During the busy season (NovemberFebruary), update weekly to add new season content (approx. 23 hours per week).
  • 3. Design & File Updates (Adobe Illustrator)

  • Regularly update text and information in existing AI files (design templates provided).
  • From November to March, manage frequent updates (approx. 4 hours per week).
  • Support Yearbook preparation by entering text into designed AI layouts without affecting design integrity.
  • 4. Product Sourcing

  • Source products via Alibaba, considering MOQ, style, cost, and shipping requirements for clothing and accessories.
  • 5. Shopify Management

  • Manage customer service emails connected to the Shopify account.
  • Maintain and update spreadsheets to track and resolve customer issues.
  • Extract and organize data from pre-orders to determine quantities for production.
  • Update stock levels and website content (banners, product photos, promotional material).
  • Perform minor design updates to enhance website presentation and sales.
  • 6. Data & Spreadsheet Management

  • Manage and collate customer and order data (approx. 600 orders annually).
  • Rework and maintain spreadsheets as needed for reporting, tracking, and analysis.
  • 7. Excel Support

  • Assist with creating or updating Excel spreadsheets to streamline reporting and operational tasks.
  • Requirements

  • Proven experience in using Shopify and Adobe Illustrator
  • Has bookkeeping support experience using Xero
  • Proactive, results-driven, and efficient
  • Highly organized and process-oriented
  • Strong task and time management skills
  • Excellent customer service skills and attention to detail
  • Wix experience is a great plus
  • Excellent communication skills, both verbal and written
  • Experience in using various software, including :
  • CRM
  • Microsoft Office (Word, Excel, and PowerPoint)
  • Work Environment & Expectations

    While this is a work-from-home position, it is important to note that this is a full-time rolenot a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

    This role requires :

  • Discipline and commitment to set working hours (strict shift times, not flexible)
  • Use of time tracking software during work hours
  • Active participation in team and client calls with your camera ON
  • Consistent availability and responsiveness throughout your shift
  • Treating this as a long-term, full-time jobnot a side gig or freelance task
  • Payroll is processed bi-monthly.

    We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

    Benefits

    1. Monthly Salary : PHP 35,000

    2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

    3. You will be paid extra for overtime and Philippines public holidays

    4. Probation : 6 months and after Probation

    10 days annual leave credits

    5 days of sick leave

    HMO Offered after 6-month probation

    6. 13th Month Pay after 30 days

    7. Annual Salary Review

    8. Laptop provided after 30 days

    9. Permanent work-from-home role. You will have to use your own internet.

    SHIFT TIMES : 7 AM to 4 PM Philippine time, Sunday to Thursday

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