Software Engineering Manager

Job Description

Job Description

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

As a Software Engineering Manager, you will lead and grow a talented engineering team while owning architecture and delivery across cloud and on-prem environments. You will translate operational goals into clear technical plans, set engineering standards, and partner closely with the Product Owner and Implementation Specialists on roadmap, capacity, and staffing. This is a hands-on leadership role where you mentor engineers, drive design and code reviews, provide technical direction, and write code where it matters. Help steer long-term platform strategy and deliver outcomes that make a measurable impact for our customers and the business.

Key Accountabilities

• Lead and develop the team : set goals, run 1 : 1s, conduct performance reviews, and coordinate compensation with HR. Provide coaching and structured feedback, set clear norms and ownership, navigate conflict productively, and foster a high-performance, inclusive culture of continual learning.
• Support team growth : plan headcount and support recruitment. Onboard new team members and contractors. Integrate with vendor support teams.
• Create and manage the engineering budget for tools, licenses, cloud spend, support contracts, and team payroll. Partner with product owner on forecasting, approvals, and variance tracking.
• Optimize support contract usage and negotiate costs to meet budget targets.
• Own end-to-end technical execution for product features and platforms across cloud and on-prem.
• Author architecture docs and ADRs; design APIs, data models, and service boundaries.
• Establish and enforce coding standards, patterns, guardrails, and quality gates.
• Lead code reviews, approve PRs, and implement tools and automations to enforce standards and CI quality.
• Plan and drive multi-sprint initiatives; manage scope, trade-offs, risks, and timelines.
• Partner with the Product Owner to refine requirements, prioritize the backlog, and balance capacity.
• Define and evolve software development lifecycle practices (definition of ready and done, code review, branching, releases).
• Remove blockers, coordinate dependencies, and ensure on-time delivery with predictable outcomes.
• Implement robust testing strategies including unit, integration, and end-to-end, and maintain CI pipelines.
• Define SLIs and SLOs to improve performance, resilience, and cost efficiency.
• Champion secure design, secrets management, and compliance-minded development aligned to SOC 2 needs.
• Translate operational needs into clear technical plans and trade-off decisions for non-technical stakeholders.
• Coordinate cross-functional work with IT, operations, and compliance.
• Lead incident response as needed, run post-incident reviews, and drive actions to closure with measurable follow-up.

Required Skills

Desired Skills

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.