Manager 1, Regional Operations Support / ROSI

Regional Operations Support Manager 1 (ROSI)

Sodexo is seeking several dynamic full-time Regional Operations Support Manager 1 (ROSI) to drive innovation and quality across our healthcare accounts across the United States. Elevate patient care through operational excellence in one of the following areas : Patient Services, Culinary, Retail Operations. The ROSI 1 position serves as an entry-level, hands-on operations role within Sodexo Healthcare's Deployment Team. The ROSI 1 supports hospital operations by filling critical frontline and supervisory gaps across multiple service linesincluding Culinary, Retail, and Patient Services. This role is ideal for individuals pursuing growth opportunities within healthcare operations who are ready to step into diverse environments, adapt quickly, and deliver operational excellence. While the ROSI 1 will typically work within a defined region, flexibility to travel nationally is required to meet changing client and company needs. This position will require 100% travel, flexibility to work hours based on the needs of the business, and a valid driver's license. This position is benefit eligible. Ideal candidates will live in the New Haven, CT or Boston, MA or New York City area. Work schedule entails 10 days on and 4 days off, or as business needs dictate. Candidates will need to necessitate obtaining a company-issued credit card. Growth Opportunity : This position serves as an introduction to Sodexo's national operations network. Successful ROSI 1 team members may apply for open positions within their region, leading to roles in culinary, retail, or patient services management.

What You'll Do

• Provide short-term on-site operational support in hospital settings within assigned regions.
• Fill in for vacant or transitional positions in roles such as Sous Chef, Retail Manager, or Patient Services Manager.
• Support and maintain Sodexo's service standards, safety, and quality procedures in day-to-day operations.
• Ensure a smooth handoff of operational duties when a permanent manager is assigned.
• Assist with training and onboarding of new team members as needed.
• Maintain communication with the Deployment Director and on-site leadership to align on priorities and performance expectations.

What We Offer

More extensive information is provided to new employees upon hire.

What You Bring

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Qualifications & Requirements

Location US-FL-OCALA | US-CT-New Haven | US-MA-Boston | US-NY-New York City