Senior Manager, Operations - Local Finds & Complex Delivery, Last Mile Delivery

Senior Manager For Last Mile Delivery

Want to be part of Walmart's last mile customer experience story? The Senior Manager for Last Mile Delivery is a critical leadership role that leverages your natural curiosity and inventive problem-solving talents to anticipate and work on the biggest opportunities in Last Mile.

As part of the Strategy Operations team, you will be responsible for Walmart last-mile externalization, which includes QSRs (Quick-Service Restaurants) and LocalFinds. This is a high priority and exposure role, requiring attention to detail, strong stakeholder management, and large program management background.

The Last Mile team works on fulfilling customer demand for everything in the store to the comfort of their home. We want our customers to have every option available to shop for their needs : wherever, whenever, and however they want it.

As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping. If you are motivated by complex, purposeful challenges, a Senior Manager, Operations role at Walmart could be the fit you've been looking for.

What you'll do...

You showcase an ability to operate comfortably with ambiguity and lead the team through multiple complex initiatives simultaneously.

You've shown an ability to build relationships and influence without authority.

You've excellent communication and interpersonal skills to collaborate and communicate at the level of detail depending on the audience.

You are structured in your thought process and can break down large problems into smaller simpler problems.

You're someone who can execute, with strong discipline and organization skills; someone who gets things done.

You have strong analytical and reporting skills and can use that data to identify root cause.

You're stimulated by challenges and are ready to engage at Fortune 1 scale.

What you'll bring :

Leadership in strategic customer experience projects : Incubate, launch, test, and scale initiatives that enhance last mile customer experience and loyalty.

Operational efficiency : Anticipate, analyze, and address key challenges to improve last mile operations.

Last mile strategy : Leverage industry research and insights to evaluate and strengthen last mile strategies.

Cross-functional collaboration : Build and manage relationships with key partners to drive business success.

3-6 years' experience in operations management, business strategy, or top-tier consulting.

Leadership and expertise in management consulting, corporate strategy, customer experience, and operations management (retail / consumer business experience preferred).

Proven ability to drive large, complex, cross-functional projects and strategic planning.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $90,000.00 - $180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications : Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications : Leadership of cross-functional task forces or projects, Masters : Operations Management, Project Management - Project Management Professional - Certification.

Primary Location : 702 Sw 8Th St, Bentonville, AR 72716, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.