Manager, Training Programs

Overview

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple : to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Job Summary

The Manager, Training Programs leads the planning, execution, and oversight of organizational training programs / initiatives that equip clinical staff with the knowledge, skills and resources to deliver high quality, patient-centered care. This role is responsible for managing a team of trainers, driving program effectiveness, aligning training strategies with business goals, and ensuring compliance with regulatory standards.

Responsibilities

• Training Oversight

Acts as a strategic partner to leadership in assessing the company's training methods, training content, and training deployment and providing recommendations for improvement aligned to the company's business model and growth trajectory

Collaborates with the Head of Training & Director Training on the design, delivery and execution of training programs for continuous improvement

Provides direction, coaching, and performance management of trainers across clinical and call center operations

Required Skills / Abilities

Education & Experience

Physical Requirements

Travel Requirements

Up to 50% travel to outside clinic locations for training purposes

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