A company is looking for a Service Operations Integration Manager.
Key Responsibilities
Manage and integrate services during mergers and acquisitions, ensuring operational readiness
Develop processes for efficient service delivery and oversee the service team during the hypercare period
Conduct post-integration reviews and identify opportunities for continual improvement in service operations
Required Qualifications, Training, and Education
Minimum of 10 years' experience in Mergers and Acquisitions
Strong background in Service Management frameworks, particularly in service transition and operation
Experience working in regulated environments
Strong project management skills and experience in Risk and Change Management
Ability to inspire and motivate a team to achieve goals
Operation Manager • Rochester, New York, United States