Senior Experiential Manager (Field Operations) (Travel / Hospitality Client)

Senior Experiential Manager (Field Operations)

Responsible for planning and executing event and experiential marketing programs.

Our headquarters is in Stamford, CT, but the location of this position can be flexible with priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA. The Los Angeles and NYC locations are highly preferred. We will also consider a remote-based working arrangement for qualified candidates with East Coast working hours as a prerequisite.

We are looking for a Senior event manager to support our client's fast-moving, hosted experiences program. In this role, you will oversee and project manage staffing logistics for a wide variety of events that engage diverse hosts and guests across approximately 10 cities in North and South America. You'll be responsible for management of the experience staff, working with event producers, staffing vendors, budget management, feedback documents, and upholding a "gold standard" experience for all participants. From high-profile talent and athletes to local cultural experts, you'll play a key role in bringing a diverse range of exciting experiences to life.

The Work You'll Do

• Staffing Lead : Lead local staffing efforts, including training and scheduling event staff to ensure event success.
• Event Support : Act as primary liaison to experience producers to determine staffing needs, review Run-of-Show and production details.
• Client Communication & Relationship Management : Maintain consistent communication with clients to ensure their objectives and expectations are met.
• Budget & Financial Management : Manage event budgets, ensuring financial processes are handled efficiently and expenses are reconciled promptly.
• Vendor & Partner Relations : Cultivate strong relationships with internal teams, external partners, vendors, and venues for seamless event execution.
• Feedback & Recommendations : Provide detailed feedback and analysis on event effectiveness, offering recommendations for future improvements.
• Logistics & Planning Support : Assist with logistics and planning documents, including agendas, recaps, and other event-related materials.
• Event Improvement Recommendations : Offer insights and recommendations for enhancing future events.
• Real-time Problem Solving : Work closely with local teams to resolve issues in real-time and deliver a "white glove" service to all guests.

The Bigger Team You'll Join

Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group. We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent. We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world. The world needs play more than ever. Are you a Playmaker?

Who We're Looking For

L4 : The base range for this position is $65,000 - 75,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background pertinent experience, and qualifications.

Octagon's comprehensive benefit package includes :

Octagon is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.