A company is looking for a Triage Nurse (Remote, Contact Center).
Key Responsibilities
Provide high-quality, efficient, and compassionate care to patients via telephone triage
Assess patient needs, offer clinical advice, and ensure appropriate follow-up care
Handle high volume healthcare calls autonomously while adhering to client-specific guidelines
Required Qualifications
2+ years of clinical nursing experience, preferably in emergency or telephonic triage settings
Current, unrestricted RN license in the state of North Carolina or eligibility for Compact State Nursing License
Strong clinical assessment and decision-making skills via telephone
Basic computer literacy and ability to navigate multiple systems simultaneously
Ability to type 50 WPM with accuracy
Triage Nurse • Erie, Pennsylvania, United States