Claim Administrator II

PURPOSE :

• The Claim Administrator (CA) is responsible for the timely processing and management of clients’ Victim Compensation Fund (VCF) claims.
• The CA ensures all claims are accurately recorded in internal systems and properly submitted to third party entities as necessary.
• Additionally, the CA supports clients in obtaining required documentation and gathers essential evidence to strengthen claims.
• The CA plays a key role in ensuring successful claims processing by focusing on accuracy and attention to detail.

JOB RESPONSIBILITIES :

Be the client's primary point of contact; contact third-party organizations to gather all necessary documentation for each VCF claim as needed Mail and process documents to the client and third-party entities Work with Supervisors and Attorneys to ensure all questions related to VCF claims are answered correctly and accurately Respond to requests for missing or additional information on time Log communications, documents, and relevant data points to client Salesforce accounts Other duties as assigned JOB REQUIREMENTS :

SALARY :