Consumer Sales Manager - Mid-Atlantic - R-622463_0-7347

Consumer Sales Manager - Mid-Atlantic

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

About the Role :

The purpose of the Engagement Manager I position is to execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. This position will support the Mid-Atlantic territory for Cochlear.

Key Responsibilities :

• Candidate & Professional Partners : Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners.
• Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology.
• Manage, develop and inspire mentoring volunteers.
• Provide candidate communication through a variety of vehicles; in person, virtual, email and / or phone.
• Report issues via the Cochlear complaint management system (Global issue form) and provide detailed description for B2B appropriate follow up and closure where appropriate.
• Sales Acumen : Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders.
• The Engagement Manager, coordinates and provides candidate educational events, evaluation days and awareness events related to Cochlear devices.
• Collaborates with B2B and CPNTM to support growth initiatives in the territory.
• Provides market intelligence and competitive information that can be utilized in developing effective ways to approach current and potential customers.
• Maintains a professional image when representing Cochlear Americas.
• Business Acumen : Manages territory expenses to budget. Allocates appropriate company resources and planning to achieve territory sales success.
• Assists with developing and implementing quarterly strategic plans to achieve objectives.
• Submits territory information in a timely manner for the content of the territory month end report.
• Consistently uses all sales tools including, Salesforce, Miller Heiman purple sheets, Communication Pathway, Schedule Once, Ava and Show Pad in the management of the consumer sales territory.

Key Requirements :

Desired Skills :

Total Rewards :

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs. For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands :

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary seated and standing position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving / critical thinking skills to discern and convey information. May be asked to occasionally transport / move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization / classification of information and planning are also required. The Engagement Manager must live in the territory. The work environment is fully remote with extensive travel and represents those an individual encounters while performing the essential functions of this job.