Application Portfolio Management Analyst (Remote)

Overview

This is a remote role that may be hired in several markets across the United States.

This position is responsible for analysis of complex aspects of Business Applications and Application Lifecycle Management tracking, analysis, and reporting within the Information Technology (IT) department of the Bank. Develops, maintains, and improves upon IT Asset Management governance, standards, procedures, plans, controls, and operating metrics to achieve operational objectives. Evaluates current practices, collects information and industry trends, and creates specifications to support business initiatives. Develops and implements process improvements. May provide a leadership role for the work group through knowledge of IT asset management.

Responsibilities

Operational Support

• Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business application management practices within the Application Portfolio Management discipline.
• Manages escalated matters that arise during daily operations, providing guidance to lower-level IT asset management analysts and leading workflow. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units.
• Provides support and governance for the Bank’s Business Application Onboarding process; ensuring that pre-requisites and required documented approvals are in a timely manner.
• Collaborates with various teams across the Bank to ensure complete and accurate business application inventory and adherence to procedures.
• Assists in maintaining team procedures and job aides for completeness, accuracy, and compliance.
• Participates in all monthly, quarterly, and semi-annual data management activities to ensure business application attributes remains complete and accurate.

Identifying Business Objectives

Reporting and Analysis

Qualifications

Bachelor's Degree and 6 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 10 years of experience in Analytics, Modeling or Reporting

Preferred Education / Experience : Bachelor's Degree and 6 years of experience in Application Portfolio Management or IT Asset Management OR High School Diploma or GED and 10 years of equivalent experience.

Skills :

This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $102,000 and $156,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.