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Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

VirtualVocationsOakland, California, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Remote Bilingual Customer Support Specialist.

Key Responsibilities

Provide customer support focused on energy efficiency and utility programs

Assist with scheduling, enrollment, and technical inquiries through various platforms

Utilize scripts and guidelines to ensure consistent service delivery

Required Qualifications

High School Diploma or GED (required)

Bilingual in English and Spanish (required)

Ability to type 35+ WPM

Minimum of 6 months experience in a customer-facing environment

Sales-oriented with a focus on customer service satisfaction

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Customer Support Specialist • Oakland, California, United States

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