Search jobs > Dayton, OH > Help desk technician
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization.
You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool.
You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues.
Training :
Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions.
Requirements :
- Associate degree or equivalent in related field
- Strong customer service skills
- Analytical thinker
- Troubleshooting and problem solving skills
- Oral and written communication skills
Benefits :
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work / life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Diesel Technician/Mechanic III - Entry Level - Penske Truck Leasing
Penske is an Equal Opportunity EmployerKeywords:Automotive, Diesel, Diesel Repair, Diesel Tech, Diesel Mechanic, Gas Mechanic, Mechanic, Hydraulics Auto Repair, Truck Repair, Trailer Repair, Equipment Installer, Electronic Diagnostic, Car Carrier Repair, Mechanical Repair, Installer, Truck Equipment...
Entry Level Help Desk Technician
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. ...
Diesel Technician/Mechanic III - Entry Level
Penske is an Equal Opportunity EmployerKeywords:Automotive, Diesel, Diesel Repair, Diesel Tech, Diesel Mechanic, Gas Mechanic, Mechanic, Hydraulics Auto Repair, Truck Repair, Trailer Repair, Equipment Installer, Electronic Diagnostic, Car Carrier Repair, Mechanical Repair, Installer, Truck Equipment...
Entry Level/Oil Change / Tire Technician
Entry Level Oil Change / Tire Technician's. Entry-level qualifications preferred. Inspect vehicle fluid levels and replace or replenish as necessary. ...
Entry Level/Oil Change / Tire Technician
Entry Level Oil Change / Tire Technician's. Entry-level qualifications preferred. Inspect vehicle fluid levels and replace or replenish as necessary. ...
Auto Technician - Entry Level
As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. With an award-winning training program, commitment to safety, and fair and honest valu...
Diesel Technician/Mechanic III - Entry Level
Automotive, Diesel, Diesel Repair, Diesel Tech, Diesel Mechanic, Gas Mechanic, Mechanic, Hydraulics Auto Repair, Truck Repair, Trailer Repair, Equipment Installer, Electronic Diagnostic, Car Carrier Repair, Mechanical Repair, Installer, Truck Equipment, Auto Mechanic, ASE Certified, ASE, Automotive,...
Lube Technician - Entry Level
As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. With an award-winning training program, commitment to safety, and fair and honest valu...
Entry-Level Lube Tech / Technician - Miamisburg
As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. With an award-winning training program, commitment to safety, and fair and honest valu...
Entry-Level Lube Tech / Technician - Springboro Pike
As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. With an award-winning training program, commitment to safety, and fair and honest valu...