Community Development Officer - Kalamazoo (Full-Time)

Position : 2660

2660

of Openings : OUR TEAM :

OUR TEAM :

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that;

you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential.

We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere.

Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR" :

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR :

Responsible for the development and cultivation of prospective and current relationships by promoting products and services that align with needs.

Develops a strong understanding of the served communities / region to maximize impact by realizing and accommodating to the members financial needs.

Deepens relationships by identifying, educating, and connecting prospective and current relationships with internal subject matter experts.

Responsible for maintaining strong relationships and processes with internal teams to ensure fluidity, providing an efficient experience to the relationship.

Demonstrates a high level of initiative to identify opportunities to build business through community outreach and education, media and public relations, events, and community partnerships.

Works with internal stakeholders to evaluates successes and misses, and course corrects as needed to ensure goal achievement and increased community presence.

This role does not always follow the typical workday. Timely after-hours communication, presentations, community events, text, emails, and calls with members is critical for success in this position and expected.

WHAT WE EXPECT FROM YOU :

EDUCATION / CERTIFICATION :

College degree or completion of a specialized course of study from a business or trade school; or an equivalent combination of training and work experience.

EXPERIENCE REQUIRED :

Three to five years of similar or related experience, including time spent in preparatory positions.

KNOWLEDGE / SKILLS / ABILITIES :

• Robust knowledge of banking products and services.
• Background in development and cultivation of relationships with local organizations, businesses, community leaders, and local officials.
• Ability to connect, communicate, collaborate, and close opportunities by acting as the single point of contact for members and communities.
• Must have a demonstrated ability to keep finances in order.
• Excellent Sales and organizational skills.
• Strong written and verbal communication skills.

WHAT'S IN IT FOR YOU :

Honor has excellent benefits for all full and part time team members. We offer :

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.

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