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General Manager – Hospitality & Events

General Manager – Hospitality & Events

Claire Myers ConsultingPleasanton, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Compensation : $125,000–$150,000 + full benefits

Schedule : Wednesday–Sunday, strong weekend presence required

About the Company :

Our client is a woman-founded, family-run business redefining the catering and events space by delivering restaurant-quality experiences at scale. With 350+ events annually and a reputation for excellence, they combine elevated cuisine, thoughtful service, and operational precision. Their team is collaborative, nimble, and committed to raising the bar.

The Opportunity :

We are seeking a high-level General Manager to lead and oversee daily operations across three core departments : Banquet, Culinary, and Property. This is a field-based, hands-on leadership role designed for someone who thrives in the action, not behind a desk. You’ll train and coach in real time, drive operational excellence, and ensure each department operates in sync with their high standards.

What You’ll Be Doing :

Operations Leadership

  • Oversee daily operations with seven direct reports across three departments
  • Lead BEO / Ops meetings and create feedback loops for team growth
  • Maintain compliance, safety, and quality standards
  • Collaborate with HR on staffing forecasts and personnel matters
  • Manage equipment needs, order supplies, and maintain inventory pars
  • Build and implement SOPs to drive efficiency and consistency

Culinary Oversight

  • Ensure food quality, consistency, and kitchen cleanliness
  • Manage scheduling, inventory, purchasing, and cost controls
  • Lead department innovation and pricing discussions
  • Support team development and structure refinement
  • Oversee training, hospitality standards, and communication for server staff
  • Review captain paperwork, bar logs, and office day usage
  • Manage labor assignments and scheduling strategy

    • Property Oversight

  • Conduct walkthroughs to ensure safety, compliance, and visual standards
  • Oversee landscaping, inventory, and aesthetic maintenance
  • Manage cost controls and property upkeep

    • What We’re Looking For :

  • Proven experience in hospitality, events, or restaurant operations leadership
  • Hands-on trainer and coach with strong team-building instincts
  • Skilled in SOP development, documentation, and operational execution
  • Detail-oriented and organized, with excellent time and project management
  • High emotional intelligence with a service-first, ego-free leadership style
  • Comfortable with vendor negotiations, HR coaching, and performance management
  • Strong understanding of inventory systems, purchasing, and expense management
  • Proficient in Excel and professional communication (memos, checklists, reports)
  • Assertive, kind, and confident, able to hold high standards while building trust

    • Seniority level : Not Applicable

    Employment type : Full-time

    Job function : Other - Hospitality

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    Manager Hospitality • Pleasanton, CA, United States