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Job Summary
The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit / upgrade project sales.
Job Summary
The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit / upgrade project sales.
Job Responsibilities
- Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement
- Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long-term loyalty
- Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work
- Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format
- Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines
- Cost control involves monitoring project expenses and implementing adjustments to stay within budget
- Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations
- Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on-time payments
- Warranty administration includes managing post-project issues and ensuring prompt, effective resolution of warranty claims
- Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals)
- Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards
- Promote and uphold McKenney's safety absolutes, best practices, and company culture
- Participate in project planning and execution to maximize SQPCE performance
- Act as a company ambassador by marketing and promoting consistent and excellent project implementation
- Understand, practice, and promote all company values and operational procedures
Basic Qualifications
Education and Experience
High school diploma or GED3 years of HVAC or controls services-related sales5 years of building automation and control systemsexperience or vocational training.
Must have basic experience in Windows or macOSenvironments, working knowledge of word processing,
spreadsheets, e-mail, Web-enabled applications, and
database software
Knowledge, Skills, And Abilities
Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e-mail, and Web-enabled applicationsCalendar Management expertiseAdvanced competencies in computer networkingSales and CRM training with documentationPeople-focused, with high energy and a great attitudeSelf-motivated, team-oriented, and able to work independentlyHighly adaptable and able to respond quickly to changing customer demandsStrong desire to provide excellent customer service with a genuine passion for the company and industryExcellent time management skills : able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiencyCommitted to accuracy, quality, and meeting challenging work goals and deadlinesGood mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural)Strong problem-solving and reasoning abilitiesWillingness to take on additional responsibilities and manage priorities with minimal guidanceExceptional work ethic; upholds company values and demands the highest standard of conduct from self and othersProfessional and polished image that inspires confidence and trustPreferred Requirements
Controls service experienceBachelor's DegreeSales and presentation experienceWORKING CONDITIONS AND PHYSICAL EFFORTS
Work involves moderate exposure to elements, such as hot / cold temperatures, dirt, dust, and / or loud noisesThe work environment involves some exposure to construction-related hazards or physical risks, which require following basic safety precautionsLight physical effort. Requires handling of average-weight objects up to 50 pounds and some standing or walkingWork requires local and occasional out-of-town travel to job sites and customer locationsMinimal physical labor required; role involves oversight and coordination rather than direct handling of materials or equipmentMoving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.
McKenney's is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney's is a smoke-free and drug-free workplace.
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Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Industries
Internet Publishing
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