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Content Marketer

Content Marketer

PylonSan Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

Join Pylon's Marketing Team

We're a startup based in San Francisco backed by a16z, General Catalyst, and Y Combinator. We're building the next-generation customer support platform.

We're growing exceptionally fast. In two years we've gone from 0 to 600 customers with current pipeline almost all inbound. Our market is massive. We compete with giants like Salesforce Service Cloud ($8.3B / yr) and Zendesk ($1.3B / yr).

Your job is to become the Pylon product expert and help educate the prospects and customers on how it works.

The Product

  • We're building the first customer support platform built for B2B companies
  • We fully replace support platforms like Zendesk, Intercom, Salesforce Service Cloud
  • Our customers are early-stage B2B tech companies
  • Checkout the demo video on our website or our docs

Your Immediate Projects

  • Post product updates 5x / week on LinkedIn & X
  • Weekly spotlights and feature update newsletters
  • Create product guides, blog posts
  • Assist our PMM with product launches and videos

    • About Us

  • Full team is 30+ people and growing quickly
  • You'd be under the GTM team which consists of 4 AEs, 1 PMM, and 1 founder
  • Located in-person in San Francisco
  • Series A, $20M raised to date

    • Requirements

  • You've done the role before and can work autonomously
  • You're organized, scrappy, and biased toward action
  • You're a clear, concise writer and able to write in a startup-friendly, "non-corporate" and "non-marketing" tone
  • 1+ years product marketing experience
  • 1+ years working at a B2B SaaS startup
  • Excited about working at an early stage startup
  • Excited to work in-person 5x / week in our SF office

    • Nice to Haves

  • You have good design sense
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    Marketer • San Francisco, CA, US

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