Quality Assurance Specialist

About Us

Brave Health is on a mission to expand access to high-quality, affordable care for behavioral health conditions. We utilize the power of technology to eliminate barriers and expand access to high quality mental health and substance use disorder treatment.

Through telehealth services we are able to reach those in need, when and where they need it. As a community based start-up, our goal is to make quality mental health services accessible for all.

We are seeking a detail-oriented Quality Assurance Specialist to join our dynamic healthcare team. The successful candidate will be responsible for reviewing and co-signing treatment plans, clinical notes, and other documentation created by associate therapists / registered interns.

The primary goal is to ensure that all documentation adheres to regulatory standards, organizational policies, and maintains the highest quality of care.

Benefits : Our team works 100% remotely from their own homes!

• Part-time W2 hourly position
• Monday - Friday schedule; No on-call or weekends!
• All equipment provided

Requirements : Brave's Quality Assurance Specialists may be based anywhere in the US, but must have an active Florida, Ohio, Georgia, New Mexico, Arizona or Illinois license to get started.

Don’t yet one of these licenses but interested? Let’s talk! Brave will provide reimbursement for associated licensure fees for new hires.

• Master's degree in a relevant field (e.g., Social Work, Counseling, Psychology).
• Licensed in a clinical discipline (e.g., LCSW, LMHC, LMFT).
• Ability to work independently and collaboratively in a team-oriented environment.
• Licensed, or willing to become licensed, in additional states that Brave Health serves.
• Enjoys technology and adopts learning new systems well
• Experience with electronic health record (EHR) systems.
• Previous experience in behavioral health or therapy documentation

Documentation Review :

• Thoroughly review treatment plans, progress notes, and other documentation submitted by associate therapists (licensed interns).
• Verify that documentation is accurate, complete, and complies with relevant regulatory standards and organizational guidelines.

Compliance Assurance :

• Monitor and ensure compliance with all applicable laws, regulations, and accreditation standards in the healthcare industry.
• Stay up-to-date with industry changes and inform the team in the most effective ways about any updates affecting documentation requirements.

Quality Control :

• Conduct regular audits to assess the quality of documentation and identify areas for improvement.
• Provide constructive feedback to associate therapists and collaborate with them to enhance the quality of their documentation.

Collaboration :

• Work closely with the leadership team, including clinical supervisors and management, to address any issues related to documentation quality and compliance.
• Communicating effectively with providers for documentation coaching and revision purposes prior to co-signature.
• Relaying ongoing and urgent matters to CCQAM and other appropriate parties.
• Foster a collaborative environment that encourages open communication and continuous improvement.

Record Keeping :

• Maintain accurate records of all documentation reviews, feedback provided, and corrective actions taken.
• Generate reports on the overall quality of documentation and compliance levels.

Brave Health is very proud of the diverse team we have that cares for our diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status