Night Supervisor, Student Union Operations

Student Union- Operations / Student Operations Supervisor

• Date Posted :

10 / 16 / 2025

• Location :

San Jose CA

Job Title : Night Supervisor Student Union Operations

Department : SU Operations

Supervisor : Manager SU Operations

Location : Student Union Administration

Classification Title : Full-time

FLSA Status : Non-Exempt

Grade : 3

Compensation - Hourly Rate : $20.96 - $31.96

The Student Union Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José California. These facilities include the Diaz Compean Student Union Building the Provident Credit Union Event Center and the Spartan Recreation and Aquatic Center. The StudentUnion Inc. functions as part of the StudentAffairs Divisionon campus and is governed by a Board of Directors made up of a student majority faculty and administrators.

Mission

The Student Union Inc. of San Jose State University supports the development growth and well-being of students and the campus community by providing diverse programs desired services and quality facilities to enhance the collegiate experience.

Job Summary

Under general supervision of the Student Union Operations Manager the Student Union Night Supervisor ensures the safety security and comfort of Student Union building guests. Responsible for event set-up operations and customer service functions during evening hours including monitoring of evening programs and activities building staff enforcing building policies writing reports and ensuring preparation of the building for next day of business.

Essential Functions and Tasks

• Oversees operation of facility during evening hours and / or in absence of the Operations Manager or the Associate Executive Director.
• Ensures safety and security of Student Union building and its patrons.
• Enforces all building policies and regulations.
• Responsible for hiring training and supervising SU Building Assistants and Building Supervisors
• Supervises evening Building Supervisor staff (Students) and assists them in closing of building at end of day.
• Coordinates with evening Event Services and Bowling Center management staff for success of evening programs in various areas of the building.
• Monitors night operations staff to ensure cleanliness of interior and exterior of Student Union.
• Working with Event Services staff and Building Supervisor staff ensures preparation of meeting spaces before and after each use.
• Oversees and may assist with striking and setting up ballrooms and other event spaces for special events.
• Directs building emergencies and evacuations as necessary.
• Monitor attendance and traffic within the Student Union facilities to guarantee the adherence to state and county regulations such as fire code accessibility etc.
• Assists in maintaining inventory of supplies and equipment.
• Research and recommend improvements to the Student Union facilities policies and procedures
• Performs additional job-related duties as assigned.

Knowledge Skills and Abilities (KSAs)

• Demonstrated supervisory or management experience including selecting training coordinating evaluating and supervising student employees.
• Demonstrated experience in organizing prioritizing and coordinating work activities in a customer service setting.
• Collaborative partner with various campus departments to support success of student Union Operations.
• Knowledge of personnel management budgeting and event management.
• Ability to direct management goals and facilitate change.
• Strong organizational skills and ability to coordinate organize and prioritize projects with attention to detail for event set ups and operational needs.
• Ability to compile prepare write and review reports.
• Knowledge of safety procedures protocols risk management plans as they relate to facility operations.
• Strong customer service and interpersonal skills.
• Knowledge of Student Union policies and procedures and ability to manage situations which require resolution and problem solving.
• Experience in computer applications such as : Google Suite (Gmail Docs Slides Sheets Forms etc.) Microsoft Office (Word Excel PowerPoint etc.).

Physical Demands and Work Environment

• The position works in a wide variety of environments including both a typical office as well as an outdoors and indoor facility program-oriented environment.
• The physical demands of this position are described below

Sitting walking twisting bending climbing pulling pushing squatting crawling kneeling balancing reaching and coordination (eye hand foot).

• Fall (Slip Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
• Weather Phenomena (Snow / Rain / Wind / Ice)
• Lifting and carrying frequently 50-75lbs.
• Standing for extended period of time
• Physical agility to lift carry push or pull objects
• In general the position works a schedule based on evening operational needs 3 p.m. - 11p.m. Monday - Friday may work day and weekends as required.

Minimum Qualifications

• Requires a Bachelors Degree in a closely related field.
• One (1) year of supervisory experience.
• Current CPR / First Aid and AED certifications required or must be obtained within the first month of employment.
• Within the first month all new employees are required to complete the following online training sessions through CSULearn the Universitys employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from

CSU - Injury and Illness Prevention Program - one time course

• CSU - Preventing Discrimination and Harassment for Supervisors required every two years
• CSU - Sexual Misconduct Prevention Program (Title IX) - required every year
• Data Security and FERPA - required every two years
• Hazard Communication Cal / OSHA - one time course
• SJSU COVID-19 Health and Safety Protocols Training - one time course

Preferred Qualifications

• 2 or more years of facility operations experience.
• Demonstrated experience within a university community including student unions student activities and residence life or student development.
• Experience in a large non-profit corporation.
• Involvement in professional societies and organizations.
• Demonstrated ability to articulate the role campus life plays in recruitment student success retention and graduation and a commitment to college student development and student leadership.

Commitment to the Student Union Inc. Core Competencies

• Fiscal Management - Conducts operations in a fiscally sound manner while contributing to the budget process. Maintaining efficient and effective budget reconciliations and may pull data for reporting purposes. Understands implications of budget and makes recommendations for solutions.
• Leadership & Supervision - Partners with team members or leads internal teams to maintain effective work relationships with people from diverse backgrounds; Maintains dignity and self-control in difficult situations; Supervisory responsibilities may include planning assigning and directing work; resolving issues in a way consistent with corporate policies
• Productivity and Quality of Work - Strives for accuracy and thoroughness; displays commitment to excellence and customer service; looks for ways to improve and promote quality within own work; applies feedback from manager and others to improve performance; monitors own work to ensure quality.
• Communication and Collaboration Acts & behaves in a manner that reflects respect courtesy and civility appreciation empathy trust inclusion and consultation. Establishes and maintains effective work relationships; Understands lines of reporting responsibility and accountability.
• Diversity Inclusion and Interaction - Values and respects diversity and individual uniqueness and recognizes the strength these factors bring to the Student Union and SJSU community and learning environment.
• Planning and Results - Works on activities to meet Student Union priorities and timelines; works with manager to prioritizes multiple demands for commitment of time energy and resources; adapts to changing priorities situations and demands; integrates changes to support the business.
• Creativity and Innovation - Works with manager to engage in creative problem solving; thinks globally; receives suggestions on how to re-engineer processes; is open and receptive to change and new ideas within the guidelines of the institution.
• Compliance for Law Policies and Codes and Issues Related to Safety and Risk - Adheres to compliance laws policies and codes related to not- for-profit corporations facility safety and concerns as well as state and CSU mandates. Implements procedures to identify and correct potentially hazardous or unsafe working conditions. Mitigates risk where appropriate through knowledge of policies and procedures.

Equal Opportunity / Affirmative Action

The Student Union of San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students faculty and staff programs and activities. Title IX of the Education Amendments of 1972 and certain other federal and state laws prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self- disclose.

Background Check and Fingerprinting

Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing.

In some cases the background check will include a credit check and / or a Department of Motor Vehicles check as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor Accurate Background

California Child Abuse and Neglect Reporting Act

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Required Experience :

Manager

Key Skills

Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

Employment Type : Student

Experience : years

Vacancy : 1

Monthly Salary Salary : 20 - 31