Senior Manager Us External Fraud Risk Oversight
Work Location : Mount Laurel, New Jersey, United States Of America Hours : 40
Pay Details : $110,760 - $178,880 Usd Td Is Committed To Providing Fair And Equitable Compensation Opportunities To All Colleagues. Growth Opportunities And Skill Development Are Defining Features Of The Colleague Experience At Td. Our Compensation Policies And Practices Have Been Designed To Allow Colleagues To Progress Through The Salary Range Over Time As They Progress In Their Role. The Base Pay Actually Offered May Vary Based Upon The Candidates Skills And Experience, Job-related Knowledge, Geographic Location, And Other Specific Business And Organizational Needs. As A Candidate, You Are Encouraged To Ask Compensation Related Questions And Have An Open Dialogue With Your Recruiter Who Can Provide You More Specific Details For This Role.
Line Of Business : Risk Management
Job Description : The Senior Manager Us External Fraud Risk Oversight Plays A Critical Role In Advancing Tds External Fraud Risk Oversight Framework. This Role Ensures Strong Governance, Effective Oversight, And Credible Challenge Of The First Line Of Defense Across Us Businesses (With A Focus On Non-card Payment Products). The External Fraud Risk Oversight Team Sits Within Tds 2nd Line Of Defense And Is Responsible For Policies, Standards, Governance, Oversight, Monitoring And Challenge Of External Fraud Risk Of The Us (Tdgus). This Job Is Highly Specialized Requiring Deep Understanding Of External Fraud Risk Typologies Such As First-party Fraud, Third-party Fraud, And Customer Scams. The Senior Manager Will Provide Oversight, Challenge, And Risk Intelligence To Influence Business Outcomes And Behaviors In Line With Risk Profile, Regulatory Expectations, And Strategic Objectives. This Role Will Evaluate The Design And Effectiveness Of Fraud Prevention And Detection Controls Across The Customer Lifecycle From Account Opening, Funding, Transactions (Monetary And Non-monetary (E.g., Login, Servicing, Etc.) And Including Both Lending And Deposit Products. The Role Monitors Emerging Fraud And Scam Typologies, Challenges The First Line On Control Design And Execution, And Provides Subject Matter Expertise To Ensure Tds Fraud Oversight Framework Is Aligned With Regulatory Expectations, Industry Practices, And The Banks Risk Appetite. This Position Requires The Ability To Translate Fraud Trends Into Actionable Insights For Senior Executives, Governance Committees, And Regulators, While Balancing Fraud Prevention With Customer Experience.
Depth & Scope :
- Recognized As Top Level Expert Within The Company And Requires Significant In-depth And / or Breadth Of Expertise In A Complex Field And Knowledge Of Broader Related Areas
- Senior Specialist Providing Advisory Services To Executives, Business Segment Leaders And Governs Requirements For Own Work
- Integrates Knowledge Of The Enterprise Functions Or Business Segments Strategy In Leading Program Design, Policy Formulation Or Operating Standards Within One Or More Areas Of Expertise
- Anticipates Emerging Business Trends And Regulatory / risk Issues As A Basis For Recommending Large-scale Product, Technical, Functional Or Operations Improvements
- Serves As A Source Of Expert Advice To Senior Management In Field Of Specialty; May Lead Team(s) Of Related Specialists / experts
- Advises On Execution Strategy And Leads The Development And Deployment Of Functional Programs Or Initiatives Within Own Field Or Across Multiple Specialties
- Solves Unique And Ambiguous Problems With Broad Impact; Typically Oversees Standards, Controls And Operating Methods That Have Significant Financial And Operational Impact Within The Context Of Own Field
- Requires Innovative Thinking To Develop New Solutions
- Impacts The Technical Or Functional Direction And Resource Allocation Of Part Of An Enterprise Function Or Business Segment
- Works Within General Policies And Industry Guidelines
- Engages Stakeholders To Take Action; Serves As A Source Of Expert Advice, Influences Change; Frames Information In A Broader Context
- Provides Leadership Guidance, Makes Recommendations And Collaborates With Business To Ensure Solutions Meet The Business Needs On A Complex Project Or Program
- Identifies And Leads Problem Resolution For Project / program Complex Requirements Related Issues At All Levels
Education & Experience :
Undergraduate Degree Or Technical Certificate And / or10+ Years Relevant ExperienceAdvanced Knowledge Of Risk Management Governance, Programs, Policies, Practices, Operating Frameworks & Reporting For Business Supported And / or Area Of Discipline To Deliver Objective Guidance And Independent Challenge On Initiatives.Knowledge Of Risk Management Environment, Standards, Regulations And MitigationKnowledge Of Current And Emerging Competitor And Market TrendsAbility To Contribute To Strategic Direction Of The Function And Provide Advice To Senior LeadershipSkill In Mentoring And CoachingSkill In Using Advanced Analytical Software Tools, Data Analysis Methods And Specialized Reporting TechniquesAdvanced Ability To Lead, Plan, Implement, And Evaluate Program / project Activities To Ensure Completion Of InitiativesAbility To Make An Impact, Influence, And Achieve Results With Effective Negotiation, Problem-solving, And Communication SkillsSkill In Using Computer Applications Including Ms OfficeAbility To Communicate Effectively In Both Oral And Written FormAbility To Work Collaboratively And Build Relationships Across Teams And FunctionsAbility To Work Successfully As A Member Of A Team And IndependentlyAbility To Exercise Sound Judgement In Making DecisionsAbility To Analyze, Organize And Prioritize Work While Meeting Multiple DeadlinesAbility To Handle Confidential Information With DiscretionPreferred Qualifications :
10+ Years Of Fraud Risk Or Operational Risk Experience, With Demonstrated Expertise In First-party Fraud (E.g., Deposit Fraud, Lending Fraud, Synthetic Identity, Check Fraud), Third-party Fraud (E.g., Account Takeover, Mule Activity), Or BothExperience Overseeing Fraud Risks In Non-card Payment Types Such As Deposits, Consumer And Small Business Lending, Checks, Ach, Domestic And International Wires, Zelle / p2p Transfers, And Bill Pay, As Well As For Institutional / Commercial Banking Businesses.Strong Understanding Of Customer Lifecycle Risks And Controls (Account Opening, Authentication, Lending, And Transactions)Experience With Fraud Control Frameworks, Monitoring Routines, And Issues Management Specific To First-party, Third-party Fraud And ScamsStrong Knowledge Of Scam Typologies (E.g., Impersonation, Bec, Romance, Tech Support, Elder Scams) And Their Impact On Customers And The BankExperience Partnering With First-line Teams On Scam Awareness Campaigns, Escalation Protocols, And Victim Response FrameworksStrong Knowledge Of Relevant Us Regulatory Expectations (Occb, Frb, Fdic) Regarding Fraud OversightStrong Analytical And Reporting Skills; Ability To Translate Fraud Data Into Actionable Insights For ExecutivesProven Ability To Challenge First-line Practices While Fostering Strong, Collaborative RelationshipsEffective Presentation Skills, Including The Ability To Present To Regulators, Executive Management, And Senior Executive TablesThrive In An Ambiguous And Fast-paced Environment, Managing Multiple Deadlines And PrioritiesExperience With Establishing And Continuous Monitoring Of Kris Specific To Fraud RiskExperience With Issues Management Programs And Validation Of IssuesCustomer Accountabilities :
Leads The Development And / or Implementation Of Specific Standards, Policies And / or Processes That Identify, Report On And Mitigate Operational (Or All Major) Risk Exposures Within The BusinessProactively Analyzes Potential Risks And Ensures Escalation Of Key Risks To Appropriate Areas And / or Executive Review With Business Executive Findings And Action Plans To Mitigate And Manage These RisksEstablishes And Provides On-going Analysis And Reporting On Operational Risk And / or Other Major Risk Categories As Applicable To Own Business Or Functional Area, And Reviews Findings And Action Plans With Business Leaders To Mitigate And Manage Key IssuesCoordinates And / or Guides Activities Relating To Core Operational Risk Disciplines / programs Including, Risk & Control Self-assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (E.g. Cdic, Aml, Privacy, Ida, Cba, Sox, Basel Etc.)Supports Enterprise-wide Operational Risk Escalation, Review And Approval Processes, Data Management, Policies And Risk Assessment ProcessesDirects The Development And Monitoring Of Key Risk Indicators And Facilitate Communication And Resolution Of Risk Issues Among Other Business Segments Where ApplicableMay Be Accountable For Managing Ancillary Operational Risk Areas (E.g. Bcm / incident Management, Outsourcing / vendor Management, Fraud Aggregation And Assessment, Basel Implementation / capital Analysis, Change Management, Privacy, Aml, L