Marketing Administrative Assistant

Overview

This position plays a critical role in maintaining the integrity of the agency network by ensuring compliance and supporting streamlined agency operations. It acts as both a quality control and support function, helping the organization maintain clean data, regulatory compliance, and efficient agent engagement.

Responsibilities

• Maintain up-to-date insurance compliance records for our agency force.
• Review agent performance metrics and initiate appropriate actions in alignment with company standards.
• Monitor system performance to support accurate policy processing.
• Update agent's contact information in CRM.
• Provide agent training regarding inactive users, invalid contact information, etc.
• Assist with audit tasks, including outreach to agents to resolve outstanding compliance or data issues.
• Support agent access to core company services as requested.
• Follow up with agents to resolve email delivery issues and confirm updated contact details.
• Assist with agent onboarding and follow-up communications.
• Other projects and duties as assigned.

Required Education And Experience

Preferred Qualifications

Job Details

J-18808-Ljbffr