Retail Customer Service Associate

Store Consultant

Employee benefits include competitive wages, a 401K plan, educational assistance, and a generous paid time off program. Other benefits include paid parental leave, disability insurance, life insurance, and employee discounts. The position also offers free career development training.

Position Summary

The Store Consultant consistently delivers a positive customer experience, utilizing consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

General Duties And Responsibilities

People

• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members

Service

Profit

Self-Management

Minimum Qualifications And Requirements

Essential Functions

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

$18.35 - $21.57 / hr

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

FedEx Office is an Equal Opportunity Employer including, Vets / Disability.