Job Summary : The HUMAN RESOURCES GENERALIST (HRG) serves as a vital point of contact at all levels of Catholic Charities Archdiocese of New Orleans (CCANO). The HRG is responsible for assisting with running the daily functions of the Human Resource (HR) department, including all aspects of onboarding and orientation, recruiting, interviewing, hiring, managing employee files, revising job descriptions and performance management tools and implementation, benefits administration, revising, implementation, and enforcing company policies and practices, staffing and retention, and data management and reporting on HR metrics. Ensures that CCANO is compliant with all governmental regulations. Assists with and facilitates the human resource processes at all business locations.
Direct Report To : Director of Human Resources Supervision : Assigned HR STAFF
FLSA STATUS : EXEMPT
Duties / Responsibilities :
- Performs all aspects of the onboarding process and stays current with software updates and capabilities.
- Reviews applicants and assessment of potential candidates. Interviews and facilitates the hiring of qualified applicants and collaborates with departmental managers to understand skills and competencies required for openings.
- Submits online investigation requests and assists with new employee background screenings.
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Performs customer service functions by answering employee requests and questions.
- Conducts HR database updates, benefits or other HR programs and recommends corrective action.
- Assists with processing of terminations.
- Updates, prepares, and administers the performance review process.
- May oversee the scheduling, assignments, and daily workflow of subordinate staff in the HR Department.
- May assist with constructive and timely performance evaluations of HR Staff.
- Performs other related duties as assigned.
- Excellent verbal and written communication skills; Excellent interpersonal and customer service skills.
- Working understanding of human resource principles, practices, and procedures.
- Excellent organizational and time-management skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Required Skills / Abilities :
Human Resources KnowledgeHR Laws and Regulations-federal and state employment laws.Labor Law Compliance-understanding state-specific regulations, such as Louisiana Employment Security Law, Louisiana Civil Rights Act).Employee Relations : resolving conflicts and fostering a positive environment.Disciplinary Procedures : knowledge of progressive discipline systems and employee counseling.FMLA and ADA Compliance.Recruitment & StaffingTalent Acquisition : Ability to source, interview, and hire candidates based on job specifications and company culture.Job Descriptions and Specifications : Creating and maintaining detailed job descriptions for various roles within the company.Workforce Planning : Assessing staffing needs and building workforce strategies to address skills gaps.Compensation & BenefitsCompensation Structures : Knowledge of market-based salary trends in Louisiana and adjusting compensation strategies accordingly.Training & DevelopmentEmployee Onboarding : Developing and implementing onboarding processes to integrate new hires smoothly.Skills Development : Organizing ongoing training sessions to enhance employee performance.Leadership Development : Identifying and nurturing future leaders within the company.Performance ManagementPerformance Appraisals : Implementing performance review processes and providing constructive feedback.Goal Setting & Monitoring : Assisting managers in setting employee goals and tracking progress.Employee Motivation & Engagement : Creating programs to increase productivity and satisfaction.Cultural Competency & DiversityDiversity and Inclusion : Promoting inclusive hiring practices and a culturally diverse workplace.Cultural Sensitivity : Understanding the cultural nuances of working in Louisiana, including local workforce dynamics and regional considerations.Community Engagement : Involvement in local organizations or partnerships to enhance company reputation and diversity.Conflict Resolution & NegotiationMediation Skills : Navigating and resolving conflicts between employees, managers, and external stakeholders.Workplace Investigations : Conducting investigations into harassment or misconduct claims while adhering to legal requirements.Health, Safety & WellnessWorkplace Safety Compliance : Familiarity with OSHA and Louisiana-specific safety standards.Wellness Programs : Promoting physical and mental wellness programs for employees to improve overall productivity and morale.Communication SkillsEffective Listening : Listening to employees and management concerns to address workplace issues.Clear Written and Verbal Communication : Writing clear policies, employee handbooks, and correspondence. Also, being a strong communicator in meetings and presentations.Confidentiality : Maintaining discretion regarding sensitive employee information.Strategic Thinking & Decision MakingProblem-Solving : Developing solutions to HR challenges and advising management on HR matters.Change Management : Assisting in managing organizational change and communicating those changes effectively.Ethical Judgment & IntegrityAdherence to Ethical Standards : Ensuring fair treatment of all employees and maintaining a strong code of ethics.Confidentiality : Protecting the privacy of employee and company information.Employee Engagement & RetentionEngagement Surveys : Conducting regular surveys to understand employee satisfaction and identifying areas of improvement.Retention Strategies : Developing initiatives aimed at reducing turnover and keeping top talent.Local Networking & Community InvolvementNetworking with Local Institutions : Engaging with local colleges, universities, and professional organizations to keep up with industry trends and expand recruitment pipelines.Civic and Community Engagement : Representing CCANO at job fairs which will assist with recruitment efforts and strategies.Education and Experience Required :
Bachelor's degree in human resources or related field of study.Five to seven years of direct HR experience is required.Physical Requirements : Prolonged periods of sitting at a desk and working on a computer. Sitting, Standing, Walking, Talking, Bending, and Pulling. Must be able to lift fifteen pounds at times. Physical Demands : Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
All candidates for employment with CCANO must submit to a criminal records check as a condition of employment.
New employees will be required to complete a criminal background check prior to employment.
Compliance with the State of LA Child Protection Act and Archdiocese Policy on Abuse and Neglect, to provide for the safety and security of all clients served by CCANO programs.
Certain programs require additional background checks in addition to the Archdiocesan check. These may include the "State Police Check " and
" The Department of Education".