Employee Relations Manager

Job Description

Job Description

About Us

New York Edge is the largest provider of after school and community school programs in all five boroughs of New York City and Wyandanch, Long Island. With more than 25,000 students in grades K–12, New York Edge bridges the opportunity gap faced by students in underinvested communities by strengthening academic performance, health and wellness, self-confidence, and leadership skills for success in life.

Position Overview

The Employee Relations Manager will lead efforts in cultivating a respectful, ethical, and legally compliant workplace culture. Reporting directly to the Chief Human Resources Officer, this role is critical in addressing employee concerns, resolving conflicts, and reinforcing consistent application of policies across the organization.

The Employee Relations Manager is a key member of the Human Resources team responsible for supporting a positive and productive workplace culture. This role focuses on employee relations matters including conflict resolution, performance coaching, policy compliance, and mediation. This individual must bring a strong understanding of HR principles, high emotional intelligence, and the ability to build trust and credibility at all levels of the organization.

Essential Duties and Responsibilities

Employee Relations & Conflict Resolution

• Serve as the primary contact for employee concerns, workplace conflicts, and misconduct allegations.
• Conduct thorough investigations and maintain accurate, confidential documentation of findings and outcomes.
• Provide coaching and support to managers in handling employee issues fairly and consistently.

Policy Compliance & HR Best Practices

Performance Management & Coaching

Training & Culture Support

Reporting & Strategic Input

Other Duties as Assigned

Minimum Qualifications

Preferred Qualifications

Benefits

New York Edge is an Equal Opportunity / Affirmative Action Employer.

Disclaimer : The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.