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QA Document Support Specialist
QA Document Support SpecialistSurge • Easton, PA, US
QA Document Support Specialist

QA Document Support Specialist

Surge • Easton, PA, US
30+ days ago
Job type
  • Full-time
Job description

QA Document Support Specialist

Job Category : Internal Recruiting

Rate : $20 USD per hour

Location : Easton, PA 18042, USA

Job Description

Responsibilities :

  • Responsible for organizing, reviewing, and maintaining quality assurance (QA) documentation across departments.
  • Ensure documentation is accurate, complete, and aligned with company policies and regulatory requirements.
  • Support audits, inspections, and compliance reviews by retrieving and preparing necessary documents.
  • Assist with the creation, revision, and tracking of standard operating procedures (SOPs), work instructions, and QA forms.
  • Work closely with warehouse, maintenance, and operations teams to ensure proper recordkeeping and traceability.

Job Functions :

  • Display strong work ethic and honesty; adhere to all company guidelines, policies, and procedures.
  • Engage work with a high sense of urgency; be highly organized and detail-oriented.
  • Maintain confidentiality of sensitive documentation and proprietary company information.
  • Ensure proper version control, document filing, and archiving of QA-related records.
  • Assist with internal audits and quality investigations by pulling relevant documentation.
  • Follow up on missing or incomplete documentation from internal departments.
  • Support training documentation and maintain up-to-date logs as required.
  • Additional job duties can be added at any time.
  • Desired Knowledge, Skills, and Experience :

  • Strong attention to detail and ability to work with precision and consistency.
  • Familiarity with quality management systems or document control processes is a plus.
  • Basic understanding of manufacturing, warehouse, or industrial operations is preferred.
  • Proficient in Microsoft Office (Word, Excel, Outlook); experience with shared drives or document control software is a plus.
  • Minimum Education Required : High School Diploma or equivalent.
  • Minimum Experience Required : 12 years QA support experience.
  • Ability to read and write in English and understand basic math.
  • Excellent verbal and written communication skills.
  • Physical Requirements :

  • Primarily desk-based but may require occasional walking through warehouse or plant areas.
  • Ability to sit or stand for extended periods.
  • Must be able to lift up to 25 lbs occasionally (e.g., moving file boxes or binders).
  • Job Type : Full-time

    Equal Opportunity Employer

    IND1

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    Document Specialist • Easton, PA, US

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