Event Sales & Services Manager

Job Description

Job Description

Company Description

• Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit  https : / / careers.accor.com /

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

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Job Description

The duties of the Event Sales and Services Manager is to effectively service all definite group acting as a liaison between the hotel and meeting planners and organization representatives.  This includes coordinating and executing all aspects of program arrangements necessary to ensure client objectives and expectations are met; including but not limited to meeting logistics, menu planning, management of guest room block requirements, billing arrangements and assisting with offsite recreational activities. Following booking responsibility includes managing all logistics for these programs including but not limited to meeting and event logistics, menu planning, and billing arrangements. As / when assigned, this position could handle the sales and service effort of wedding and social room block business (when wedding or event is taking place offsite).

The Event Sales and Services Manager is responsible for maximizing revenue opportunities (up selling food and beverage, upselling guest room needs, confirming meeting room rental, etc.), anticipating client needs and communicating all necessary and required details to the operations team, to ensure a successful meeting and assist in the rebooking process.

Accountabilities also include establishing new accounts, generating revenue and profit, booking paces, maximizing guest service, re-booking business, and maximizing revenue opportunities (up selling food and beverage, meeting room rental, etc.).

Qualifications

Additional Information

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.