Service Administrator

Service Advisor

We are looking for a talented Service Advisor for our Distribution business in Dedham, MA. In this role, you will make an impact in the following ways :

• Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
• Identify customer's needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
• Review / create work orders to ensure accuracy for invoicing and warranty.
• Other administrative tasks on a need-by-need basis.

To be successful in this role you will need the following :

Job : Service

Organization : Cummins Inc.

Role Category : On-site

Job Type : Office

Min Salary : $26

Max Salary : $38

Relocation Package : No

Cummins and E-Verify : At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and / or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.