Secretary / Office Assistant

Secretary / Office Assistant

About The Pennsylvania Homecare Association (PHA) : PHA is a statewide organization of 700+ home health, home care and hospice agencies looking to hire! PHA is posting this opening on behalf of their member organization Patient Outreach Healthcare. Patient Outreach Healthcare, Inc. is a Medicare-certified home health agency based in Bethlehem, Pennsylvania. We provide skilled nursing, personal care, and specialized programs across Lehigh, Northampton, Berks, Bucks, Montgomery, Carbon, and surrounding counties. We are currently seeking a Secretary / Office Assistant who will play a key role in managing our daily office operations, assisting with patient intake and scheduling, and occasionally supporting field staff as needed. The ideal candidate will be detail-oriented and professional.

Responsibilities :

• Manage phone calls, emails, and office correspondence in a professional manner
• Assist with patient intake, data entry, and chart preparation
• Verify insurance and update electronic medical records
• Schedule home health visits and communicate assignments to field staff
• Coordinate with nurses, aides, and case managers on visit schedules and documentation
• File and organize patient records in compliance with HIPAA
• Support billing and administrative staff with documentation requests
• Perform occasional field visits or aide duties if needed (for emergencies or short coverage)

Qualifications :