IVR Developer (Contact center)Purple Drive • Phoenix, AZ, United States

IVR Developer (Contact center)

Purple Drive • Phoenix, AZ, United States

2 days ago

Job type

Full-time

Job description

IVR Developer (Contact Center domain)

Responsibilities :

Design and implement IVR solutions for contact center platforms.
Optimize call flows and improve customer experience.
Integrate with telephony and CRM systems.

Skills :

IVR development (Genesys, Avaya, Cisco).

Knowledge of SIP, VoIP, and telephony protocols.

Scripting (VXML, Java, JavaScript).

API integrations with CRM systems.

Skills :

IVR , JAVA , JAVASCRIPT

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Contact Center • Phoenix, AZ, United States

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