Talent.com
Customer Payments & Support Specialist
Customer Payments & Support SpecialistCrosstown Plumbing • East Orange, NJ, United States
Customer Payments & Support Specialist

Customer Payments & Support Specialist

Crosstown Plumbing • East Orange, NJ, United States
17 days ago
Job type
  • Full-time
Job description

Crosstown Plumbing  is a very busy supply store that has been supporting neighborhood contractors and homeowners for generations. Located in East Orange, NJ, we are looking for dependable  Customer Payments & Support Specialist  who thrives in a very busy environment and wants to play an important role on a great team. This role serves as the first impression of the company, but is also responsible for  processing customer payments  and completing  daily office tasks , such as stocking the office and answering the phone. You will be responsible for providing customers with the best possible experience, while also managing the cash register. Additionally, you must be able to answer customer inquiries, provide basic company information, and balance daily cash register receipts. The ideal candidate must have strong math skills and be comfortable using a calculator.

Please note this role requires occasional weekend hours and mandatory overtime (paid time and a half!)  as our store needs constant coverage. Hours during the week are typically 7 : 30-5 : 30 / 6pm and weekends are 9-3pm.  If this sounds of interest to you, please submit your application today!

Why you should join us :

  • Competitive salary range between  $19.00 / hour-$22.00 / hour
  • Robust health benefits
  • Vision insurance
  • Dental insurance
  • Paid vacation and sick time
  • 401k program
  • Growth opportunities
  • Training opportunities
  • Annual holiday party

Job Responsibilities :

  • Greet customers, answer phone calls, and provide helpful, professional service.
  • Process customer payments, including  high-value cash, checks, credit cards, and account payments , with accuracy and care.
  • Monitor the cash drawer throughout the day and ensure all transactions are correct.
  • Help with office tasks such as filing, scanning, stocking supplies, and keeping the workspace tidy.
  • Assist with pick-up orders and make sure payment details and paperwork are completed correctly.
  • Work with the team to solve issues and keep operations running smoothly while proving the best customer service.
  • Requirements

  • 2+ years  of experience in office support, check cashing, or banking for businesses  highly  preferred.
  • Proven ability to handle  large cash amounts  responsibly and do  mental math  without relying on a register.
  • A positive attitude, clear communication, and willingness to help.
  • Strong attention to detail and good organizational skills.
  • Ability to work weekend or overtime hours when needed.
  • High School Diploma or GED required; some college is a plus.
  • Basic Microsoft Office skills, especially Excel.
  • Other ad-hoc requests as needed
  • CROSSTOWN PLUMBING   SUPPLY  is an  Equal Opportunity Employer . We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. We believe in fostering a diverse workforce and providing equal opportunities for all individuals to succeed.

    Create a job alert for this search

    Payment Specialist • East Orange, NJ, United States

    Related jobs
    AD, Payer Insights

    AD, Payer Insights

    Novartis Group Companies • East Hanover, NJ, United States
    Full-time
    The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights tha...Show more
    Last updated: 30+ days ago • Promoted
    Client Support Specialist

    Client Support Specialist

    Zelis Healthcare, LLC • Morristown, NJ, United States
    Full-time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...Show more
    Last updated: 30+ days ago • Promoted
    Senior Credit and Collections Specialist (Construction)

    Senior Credit and Collections Specialist (Construction)

    On Point Staffing Group • Newark, NJ, United States
    Full-time
    Senior Credit & Collections Professional.We are seeking a highly experienced Senior Credit & Collections Professional to lead our credit management and collections strategy.This individual will ove...Show more
    Last updated: 3 days ago • Promoted
    Accounts Payable Coordinator

    Accounts Payable Coordinator

    CompoSecure • Somerset, New Jersey, USA
    Full-time
    Reports to : Accounts Payable Manager.Founded in 2000 CompoSecure (NYSE : CMPO) is a technology partner to market leaders fintechs and consumers enabling trust for millions of people around the globe...Show more
    Last updated: 7 days ago • Promoted
    Business Support Specialist

    Business Support Specialist

    Acrisure • Florham Park, New Jersey, USA
    Full-time
    Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.We connect clie...Show more
    Last updated: 13 days ago • Promoted
    Email Specialist

    Email Specialist

    Mercor • Sayreville, New Jersey, US
    Remote
    Full-time
    Mercor is collaborating with a leading AI lab to engage • •detail-oriented digital natives • • for a short-term project with an opportunity for a long-term extension. Contractors will support AI traini...Show more
    Last updated: 19 hours ago • Promoted • New!
    Mailroom Specialist

    Mailroom Specialist

    Net2Source (N2S) • Morris Plains, NJ, United States
    Full-time
    Job Title : Mail Services Associate.Location : Morris Plains, NJ 07950 (Local Candidates only).Duration : 7 months - Potential to convert to FTE. As a Mail Services Associate, you will be responsible f...Show more
    Last updated: 9 days ago • Promoted
    Analyst, Accounts Payable / Cash Specialist

    Analyst, Accounts Payable / Cash Specialist

    Ready Capital Mortgage Investment Trust • Berkeley Heights, NJ, United States
    Full-time
    Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage ...Show more
    Last updated: 10 days ago • Promoted
    Customer Success Specialist

    Customer Success Specialist

    Net2Source (N2S) • Somerset, NJ, US
    Full-time
    Do you love developing and nurturing great relationships?.As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staff...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Specialist (Call Center)

    Customer Care Specialist (Call Center)

    Valley National Bancorp • Wayne, NJ, US
    Full-time
    Responsibilities include but are not limited to : .Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission sta...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Canfield Scientific, Inc • Parsippany, NJ, US
    Full-time
    We are looking for a Technical Support Specialist who has experience in an end-user support environment working in a technical capacity and has robust project management skills with the ability to ...Show more
    Last updated: 13 days ago • Promoted
    Manager, Payee Communications

    Manager, Payee Communications

    Zelis Healthcare, LLC • Morristown, NJ, United States
    Full-time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...Show more
    Last updated: 30+ days ago • Promoted
    Operations Support Coordinator

    Operations Support Coordinator

    estaffing Inc • Elizabeth, New Jersey, USA
    Full-time
    Operations Support Coordinator.Manage department communications (incoming and outgoing).Maintain files process time payroll PTO and handle data entry. Prepare purchase orders receipts code invoices ...Show more
    Last updated: 7 hours ago • Promoted • New!
    Payments Business Analyst

    Payments Business Analyst

    Syntricate Technologies • Piscataway, NJ, United States
    Full-time
    Position-Payments Business Analyst.Payments Business Analyst payments knowledge data analysis advanced SQL.Hands on to access DBs and run queries. Data lineage / data mapping would be a plus.Business...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Elizabeth, New Jersey, United States
    Full-time
    A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using ...Show more
    Last updated: 30+ days ago • Promoted
    Specialist, Accounts Receivable

    Specialist, Accounts Receivable

    Coaction Specialty Insurance Group • Morristown, New Jersey, USA
    Full-time
    At Coaction were a unique mix of leaders achievers thinkers and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the ...Show more
    Last updated: 9 days ago • Promoted
    Accounts Payable Tech

    Accounts Payable Tech

    Adecco • Newark, NJ, United States
    Temporary
    Adecco Healthcare & Life Sciences is hiring for an Accounts Payable Tech in Newark, NJ.Apply today if you meet the qualifications listed below. Responsibilities for this position include : .Service pr...Show more
    Last updated: 8 days ago • Promoted
    •Part-time • Accounts Payable Specialist

    •Part-time • Accounts Payable Specialist

    Radiant Communications • South Plainfield, NJ, United States
    Full-time +1
    Radiant Communications Corporation.January 28, 1985, designs and manufactures communication products that transport data, video, and audio over high-speed internet, Ethernet, and fiber optic cables...Show more
    Last updated: 15 days ago • Promoted