ABOUT KENT HOSPITALITY GROUP :
Kent Hospitality Group is a visionary team reshaping hospitality through community, culture and excellence. Founded by the late Chef Jamal James Kent, this award-winning group delivers unrivaled experiences that are both welcoming and exceptional.
With a portfolio that includes Michelin-starred restaurants, private members clubs, and world-class venues, KHG creates destinations where guests and team members alike feel welcome and inspired. In partnership with entrepreneur-led private equity group SC Holdings, we believe extraordinary hospitality begins with extraordinary teams, valuing not just what we create, but how we work together to bring it to life.
JOB SUMMARY :
The Assistant General Manager plays a crucial role in managing the daily operations of their restaurant. This role is responsible for leading the kitchen and dining room team with a focus on exceptional hospitality, supporting all company objectives.
LEADERSHIP RESPONSIBILITIES :
- Nurture positive and productive working relationships.
- Be an exemplary leader by being a self starter and setting the expectations.
- Self manage timelines to achieve goals and fulfill necessary tasks.
- Problem solve and address any issues in a courteous and timely manner.
- Implement company policies, protocols, and maintain standards.
- Ensure company policies and procedures are followed.
- Be a creative logical thinker with a focus on creating the optimal outcome.
KEY RESPONSIBILITIES :
Oversee day to day operations of SagaCoordinate with General Manager and assist with project planning & staff managementEnsure compliance with sanitation and safety guidelinesDelegate daily tasks to Floor ManagersControl operational cost, labor & OT in accordance with budget set by F&B Director and GMUpdate & maintain Opening / Closing Side workCompose daily reportsReport all complaints and issues involving staff or guests to Human ResourcesMaintain connections with regular guest & foster relationships with new guestsCash handling, opening + closing the restaurantAct as liaison between the dining room & kitchen teamsSTAFFING RESPONSIBILITIES :
Manage Culinary Agents Server, Asst. Server, Kitchen Server job posts in coordination with HRRecruit & interview potential new hires in coordination with F&B Director and GMEngage in the promotional decision making processes in coordination with GM & HRCreate promotional path for the various roles under managementIssue disciplinary action when required, Engage in the decision making process for terminations in coordination with GM & HRCreate annual staff reviews and submit to F&B Director for reviewUpdate & Maintain Server, Asst. Server & Kitchen Server job descriptions in coordination with HROversee New Hire training & facilitate 3 month check in coordination with HRADMINISTRATIVE RESPONSIBILITIES :
CGS InventoryApprove Dining Time CardsComplete Dining Room Tip Sheet & submitCreate dining room schedules in coordination with the GM and F&B Director within budget guidelinesManager request off calendar and approve PTO requests