Administrative Operations Coordinator

Job Description

Job Description

Our Mission :

The Black Mental Health Corporation strives to provide excellent, quality mental health care to underserved communities. It is the goal of The Black Mental Health Corporation to rebuild these communities, one family at a time through excellent mental health, community based and social assistance services.

Our History :

TBMHC was created by founder Desmond Yanamayu with black people in mind, after realizing this diverse population experiences challenges and struggles that are unique from many other racial / ethnic groups. Because of this, he wanted to create a space where black people could feel comfortable getting counseling with someone who understood their issues. Even still, The Black Mental Health Corporations services are open to people of all ethnicities and racial backgrounds.

Join us at The Black Mental Health Corporation, where we strive to create a supportive environment for all individuals, with a special focus on the unique challenges faced by the Black community. We welcome candidates from all ethnicities and backgrounds who are committed to making a difference in the lives of children, adolescents, and families.

Values : T – Transparency

We operate with honesty, openness, and integrity in every interaction—with our clients, our team, and our community. We believe trust is built through clear communication and ethical practices.

B – Belonging

We create safe spaces where clients and staff feel valued, seen, and respected. We honor the lived experiences of Black individuals and all marginalized communities, fostering an environment of inclusion and cultural humility.

M – Mission-Driven

Every decision we make is rooted in our mission to provide high-quality, culturally responsive mental health care. We are committed to empowering individuals, strengthening families, and uplifting our community.

H – Healing-Centered

We approach our work through a healing-centered lens—acknowledging trauma, celebrating resilience, and supporting holistic wellness for clients and team members alike.

C – Collaboration

We believe that collective impact is greater than individual effort. We build strong partnerships within our organization and the community to provide the best possible care and promote mental health equity.

Position Summary

The Administrative Operations Coordinator provides high-level front and back-office support across multiple areas of the agency including HR, compliance, operations, and internal systems. This role is crucial to the daily functioning of the agency. You’ll be the go-to person behind the scenes, partnering closely with the client services coordinator, leadership, our clients, and various departments.

This is a role for someone who loves to create structure, processes, and takes pride in making complex operations flow with ease.

Key Responsibilities

General Office Administration

• Perform clerical tasks : filing, scanning, data entry, photocopying, faxing.
• Maintain a clean and welcoming administrative and reception area.
• Take minutes at internal meetings and help manage agency communications.

Human Resources & Hiring

Compliance & Documentation

Administrative & Operational Support

Cross Functional Role Responsibilities

You will work in close relation to the Client Services Coordinator to :

Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred.

Ideal Candidate Traits

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