Business Analyst

Title : Business Analyst with a CBAP or similar Certification and 10 years experience with complex financial, tax, or similar experience required

Location : 5 days onsite in Austin, TX (send candidates who already live here in Austin)

Again must have 10 years of tax administration experience and make sure the skills from the description are on the resume

Duration : 12mo but with possible extension

Certified Business Analysis Professional (CBAP) or equivalent.

10+ years of experience supporting complex financial or technology modernization

initiatives.

10 years of direct experience in property tax administration, vehicle tax, delinquent collections or state / local revenue (not all but some).

Strong analytical and problem-solving skills.

Excellent communication and facilitation capabilities.

1. Core Domain Expertise - Taxation and Revenue Collection

An ideal SME should have 10 15 years of direct experience in property tax administration,

motor vehicle tax, delinquent collections, or state and local revenue operations. They should

demonstrate a thorough understanding of assessment, levy, billing, collection, refund, and

disbursement cycles; appraisal district interfaces; escrow and delinquency processes; State

Comptroller reporting; and compliance with relevant statutes such as the Texas Property

Tax Code and Local Government Code.

2. System Replacement and Modernization Experience

Given the scale of this initiative, experience leading or advising on COTS tax system

implementations-such as Tyler iTax, Fast Enterprises GenTax, SAP TRM, or Oracle PSRM-

is critical. The SME(s) should be skilled in business process mapping, data conversion,

requirements validation, and testing strategies, with strong familiarity across integration

points including Treasury, Clerk, Auditor, ERP, GIS, and Payment Portals.

3. Technical and Architectural Understanding

The SME(s) should possess a solid grasp of enterprise architecture principles, including

cloud versus on-prem deployments, APIs, data warehousing, and security frameworks. They

should be comfortable collaborating with IT and vendors on interface design, system

performance, and compliance with standards such as CJIS, PCI-DSS, and NIST.

4. Program and Stakeholder Management

Because this is a county-wide initiative, experience working across multiple departments

and governance bodies is essential. The SME(s) should be adept at facilitating sessions with

the Tax Office, Auditor, Treasury, and Commissioners Court, while maintaining alignment

with the IT PMO and procurement processes.

5. Data, Analytics, and Controls Expertise

A strong background in financial reconciliation, audit trail management, and internal

controls is important, along with familiarity in business intelligence tools such as Power BI

for oversight and reporting.

6. Leadership and Communication Skills

The role demands an individual who can effectively bridge the gap between business and

technology teams, create clear documentation, and communicate confidently with both

executives and elected officials.

7. Preferred Education and Certifications

A bachelor's degree in Accounting, Finance, MIS, or Public Administration is preferred

(Master's desirable), along with professional certifications such as PMP, CBAP, or ITIL, and

training in Organizational Change Management (e.g., Prosci).This revision integrates the SME qualifications into the staffing justification

Thanks & Regards,

YOGITA

Yogita@kanakits.com