Claim Examiner-Commercial Auto/Trucking Physical Damage (hybrid)

RLI Transportation Claims Specialist

Under occasional supervision, responsible for maintaining, processing, and resolving 1st and 3rd party Commercial Material Damage claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.

Principal duties and responsibilities include:

• Responsible for the direct handling of RLI Transportation claims.
• Investigate, analyze, and handle new and reassigned 1st and 3rd party Commercial Transportation and Trucking Physical Damage claims for coverage, liability, damages, and reserves.
• Handles subrogation, arbitration, and salvage.
• Manage appraisers, investigators, adjusters and experts as needed.
• Maintain claim files and ensure claims have full coverage, are properly documented, adjusted, and resolved.
• May work on special projects.

Education and experience required:

• Bachelor's degree in business administration, insurance, or a related field.
• 4+ years of claim handling experience is preferred within the commercial/transportation field.
• Experience in handling commercial trucking, bus and/or commercial auto claims is required. Moving and storage cargo experience is a plus.
• AIC or CPCU designation preferred.

Knowledge, skills, and competencies:

• Proactive in initial investigation, claim handling and resolution.
• Superior communication skills to work effectively with insureds, underwriters and claimants.
• Proficient in coverage analysis/verification involving commercial transportation policies with knowledge of trucking policies as a plus.
• Excellent negotiation skills.
• Detail-oriented with good organizational skills.
• Self-motivated and task-oriented.

Compensation overview:

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

$68,556.00 - $98,036.00

Total rewards at RLI include:

• Financial incentives including annual bonus plans, employee stock ownership plan (ESOP), 401(k) automatic 3% company contribution, and annual 401k and ESOP profit-sharing contributions (up to 15% of eligible earnings).
• Work & life benefits such as paid time off (PTO) and holidays, paid volunteer time off (VTO) to support our communities, parental and family care leave, flexible & hybrid work arrangements, fitness center discounts and free virtual fitness platform, and employee assistance program.
• Health & wellness benefits including comprehensive medical, dental and vision benefits, flexible spending and health savings accounts, 2x base salary for group life and AD&D insurance, voluntary life, critical illness, & accident insurance for purchase, and short-term and long-term disability benefits.
• Personal & professional growth benefits such as training & certification opportunities, tuition reimbursement, and education bonuses.

Diversity & inclusion:

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.