Director, Tech & Business Operations

Director, Tech & Business Operations

Join our team! WMATAs Communications and Signaling team is looking for a dynamic leader to oversee the Business Operations Support group. The ideal candidate will have a proven record of leading multi-discipline functions and delivering essential technical development support to the team. We are looking for someone to bring a strategic mindset to drive innovation and efficiency, demonstrate excellent knowledge in compliance, digitization, operational improvements, data reporting and process governance. The candidate will be responsible for leading staff, and producing executive level reports for review, all while maintaining strong interdepartmental relationships. If you are up for the challenge, we are excited to talk to you!

Minimum Qualifications

Education

• Graduation from an accredited college or university with a Bachelor's Degree in Transportation, Human Resources / Personnel Administration, Business Administration or a related field.
• In lieu of a Bachelors degree, a High School Diploma and four (4), years of advanced level administrative experience and previous business administration supervisory experience with strong communication, computer and organizational may be considered.

Experience

Certification / Licensure

Preferred

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

In accordance with the Washington Metropolitan Area Transit Authoritys Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Summary

The Director Technology and Business Operations is responsible for directing, managing, supporting and evaluating multi-discipline functions which provide essential technical development support and administrative leadership to Transit Operations. The incumbent is responsible for the development of technical staff, programs and systems to provide transportation and maintenance management key information in support of daily operations in the form of reports and key performance indicators. Additionally, the incumbent oversees the human resource support and coordination functions, to include recruitment, training and other personnel activities. The incumbent also develops and monitors the department budget and administrative support staff.

Essential Functions

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation criteria may include one or more of the following : Skills and / or behavioral assessment, personal interview, verification of education and experience (including certifications and licenses), criminal background check, medical examination including a drug and alcohol screening (for safety sensitive positions), review of a current motor vehicle report.

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.