Senior Collections Specialist
We are seeking a detail-oriented and proactive Senior Collections Specialist with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.
Key responsibilities include :
- Collections Management : Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.
- Account Reconciliations : Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.
- Customer Communications : Build and maintain strong relationships with customers to address payment issues and ensure timely collections.
- Reporting : Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.
- Compliance & Risk Management : Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.
Requirements :
Minimum of 5 years of collections experience, preferably in a senior or lead role.Strong knowledge of collections practices, procedures, and relevant laws / regulations.Proficiency in accounting systems such as NetSuite, SAP, Oracle, or similar platforms.Advanced skills in MS Excel, including pivot tables, data analysis, and reporting.Excellent communication and negotiation skills, with a client-focused approach.Strong analytical and problem-solving skills, with the ability to work independently.Highly organized, with exceptional attention to detail.Ability to manage multiple priorities in a fast-paced environment.Team-oriented mindset with the capability to lead and mentor junior collections staff.Opportunity to work in a fast-paced and collaborative environment with opportunities for growth. Supportive team culture focused on achieving financial goals.