[HYBRID] IT Vendor Management Analyst (BPA2)
Primary Location
United States of America-OHIO
Organization
Job & Family ServicesClassified Indicator : ClassifiedBargaining Unit / Exempt : Bargaining Unit
Schedule
Full-timeCompensation : 36.99
Unposting Date
May 2, 2024, 11 : 59 : 00 PM
Primary Job Skill
Information TechnologyTechnical Skills : Information TechnologyProfessional Skills : Attention to DetailPrimary Technology : Not Applicable HYBRID IT Vendor Management Analyst (BPA2)(240003TI)
Job Duties
Who We Are
The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs :
- Public Assistance
- Workforce Development
- Unemployment Insurance
- Adult Protective Services
- Child Support
Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!
Agency Mission
To improve the well-being of Ohio's workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio's most vulnerable citizens.
Our Vision
To be the nation's leading workforce development and family support system.
Our Values
Accountability, Innovation, Teamwork, Integrity, and Compassion
Office of Information Services
The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology.
OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems.
Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government.
Learn more about the Office by visiting the.
What You’ll Do
Join our team as a Business Process Anayst 2, where you will play a critical role in coordinating and enhancing our IT vendor management processes.
This position offers the opportunity to develop an oversee strategies impacting out IT solutions and vendor relations, managing complex vendor relationships and expectations in a dynamic environment, and balancing multiple projects and maintaining high standards of accuracy and efficiency.
Typical duties include but are not limited to :
- Create and distribute technical documentation for IT processes and projects.
- Develop business cases for vendor development and performance improvement initiatives.
- Oversee the creation and management of vendor-related documents and performance metrics.
- Serve as a liaison between internal stakeholders and vendors to ensure effective communication and relationship management.
- Monitor IT-vendor service level agreements and manage IT-vendor risks, including performing market research and IT-vendor classification.
- Act as the primary support for IT-vendor development and data analysis, contributing to vendor management efforts across different functional areas of the IT-VMO.
- Engage in strategic meetings to ensure alignment and support for all business partners.
Schedule : Monday to Friday, 8 : 00 AM to 5 : 00PM
Travel : Light occasional travel may be required for training or vendor meetings.
PN(s) : 20040949
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