Dental Insurance coordinatorKPD • Kannapolis, NC, US
Dental Insurance coordinator
KPD • Kannapolis, NC, US
30+ days ago
Job type
- Full-time
Job description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Study the most frequently used insurance plans to understand the various nuances to communicate with patients more effectively; document insurance information on the patient chart for quick reference
- Process and submit insurance claims daily, including secondary insurance billing
- Post all payments
- Monitor and follow-up on outstanding claims
- Note patient names and the amount they owe so collection over-the-counter can take place during the day
- Identify patients in the daily schedule who are a financial concern, note payment problems on the patient charts, and arrange a conference with them either before or at the appointment
- Record all financial discussions with patients on the chart and enter information into the computer
- Secure a signed financial treatment plan from each patient for diagnosed treatment(s)
- Contact patients who have not kept their financial agreement within a 5-day grace period to collect payment per the financial plan
- Prepare and mail patient statements each month on a regular billing cycle
- Make collection calls
- Solidify the financial agreement with the patient, such as payment amount and schedule
- Follow through with correspondence regarding collection when unable to contact the patient on the telephone
- Prepare and send uncollected accounts to collections or small claims court with employer approval, and follow through as needed. Represent employer in small claims court, if necessary
- Monitor patients who have been turned over to a collection agency
- Send information as requested by insurance companies: x-rays, charting, narratives, and other documentation for processing the claim when applicable
- Provide insurance predetermination documentation to patients, contact the patient to make financial arrangements, and schedule treatment
- Correspond with insurance companies; resolve payment delays, requests for additional information, or treatments that have been denied coverage
- Handle all inquiries concerning insurance daily
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Dental Insurance coordinator • Kannapolis, NC, US
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