Accounts Receivable Specialist (EOR)

Overview

Position Overview

Using reports, tools, and other resources provided by Aveanna, the successful candidate in this position is responsible for the proper and complete handling of all aged patient accounts for the sole purpose of collecting the very highest possible percentage of every billed account. This position maintains close contact with branch location personnel while constantly and consistently attempting to ensure maximum payment from all Regional Centers are received timely. This includes payment for all primary, secondary, tertiary or any other payer for all billed accounts including all guarantors for services provided.

Essential Job Functions

• Works and collects delinquent A / R accounts
• Maintains current AR at an acceptable percent.
• Maintains DSO at an acceptable level.
• Achieves cash goal on a quarterly basis.
• Keeps supervisor, and branch location personnel informed of any significant collection payer or processing issues.
• Submits adjustments in an accurate and timely manner.
• Requests Tickets to correct and update client's invoices.
• Works with Respite Biller to ensure claims are refiled and / or billed to the Regional Centers in a timely manner.
• Understands Regional Center specific requirements for submitting claims (i.e., includes Respite biller's notes, invoices, etc.).
• Understands and enforces SOX 404 controls.
• Reviews and responds to correspondence received from payers.
• Addresses denials in an accurate and timely manner.
• Completes document request forms and forwards to location as required.
• Provides exceptional customer service.
• Other duties as assigned by supervisor.

Requirements

Other Skills / Abilities

Environment

Other Duties