Director, Lifecycle Service Success

Director Of Lifecycle Service Success

The Director of Lifecycle Service Success is the leader of AutoStore service business for Kardex in the Americas with an overall responsibility to grow the business while maintaining excellent customer uptime and satisfaction. The Director of Lifecycle Service Success is highly customer-focused and has excellent know-how about the customer's logistics processes and requirements. He or she can evaluate potential opportunities, consult the customer on a strategic and future oriented level, and propose solutions accordingly. The LCS Director is highly motivated to work in a startup environment and is open to a wide range of tasks.

Your tasks :

Organizational Leadership :

• Provide strategic direction and leadership for the lifecycle service and support organization
• Foster a collaborative and high-performance culture that aligns with the company's mission and values.
• Grow sales offerings to existing customers as well as to new customers beyond new integrated systems.
• P&L Accountability for the lifecycle service success organization

Team Development and Management :

Client Engagement :

Risk Mitigation and Problem Resolution :

Job Requirements (highlight in bold the "must have" criteria) :

Training / Education :

Professional Experience :

Other :

Main Accountabilities (tasks and responsibilities) :

Leadership :

KPIs :

Your profile :